Information We Collect
Personal Data
We collect personally identifiable information ("Personal Data"), such as your name, email address, and any other information you voluntarily provide to us when you register for our Services, participate in forums or chat, or otherwise communicate with us. This collection is in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.
Usage Data
We collect information automatically when you access the Services ("Usage Data"), such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Services. This data helps us analyze trends and improve our Services.
VoIP and Game Server Data
We collect information related to your use of our VoIP and game servers, including:
- Player Statistics: Data such as player scores, achievements, and in-game performance metrics.
- Game Performance Data: Data regarding game performance, such as server response times and latency issues between players and servers.
- In-Game Activities: Data on in-game actions, interactions, and behaviors.
We collect information related to your use of our Discord server, including:
- User Information: Discord username, user ID, and other profile information.
- Message Content: Text and media content of messages exchanged on the Discord server.
Use of Your Information
We use the collected information for various purposes, including but not limited to:
- Service Provision: To provide, operate, and maintain our Services.
- Service Improvement: To improve, personalize, and expand our Services.
- Usage Analysis: To understand and analyze how you use our Services.
- Communication: To communicate with you, including customer service, updates, and marketing purposes.
- Fraud Prevention: To find and prevent fraud.
- Legal Compliance: To comply with legal obligations.
Disclosure of Your Information
We may share your information in the following scenarios:
By Law or to Protect Rights
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency) to comply with legal obligations, protect our rights, or investigate potential violations of our policies, in accordance with PIPEDA, Section 7(3), the Nova Scotia Freedom of Information and Protection of Privacy Act (FOIPOP), and the Quebec Act Respecting the Protection of Personal Information in the Private Sector.
Service Providers
We may share your information with third-party service providers that perform services on our behalf, such as data analysis, email delivery and hosting services. These third parties are contractually obligated to protect your information and use it only for the purposes we specify.
Security of Your Information
We implement administrative, technical, and physical security measures to protect your personal information. Despite these measures, please be aware that no security system is impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse (PIPEDA, Schedule 1, Clause 4.7; Quebec Act Respecting the Protection of Personal Information in the Private Sector, Section 10).
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Data retention periods are determined based on the nature of the data and the purposes for which it was collected.
Your Rights
Under Canadian privacy laws, including PIPEDA, the Nova Scotia FOIPOP, and the Quebec Act Respecting the Protection of Personal Information in the Private Sector, you have the right to access, correct, and delete your personal information. To exercise these rights, please contact us at 1rb.realism.a3@gmail.com. We will respond to your request in accordance with applicable laws and regulations.
Children's Privacy
We do not knowingly collect or solicit personal information from anyone under the age of 13. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information promptly. If you believe we might have any information from or about a child under 13, please contact us at 1rb.realism.a3@gmail.com.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies (e.g., web beacons, pixels) to access or store information. Cookies are small text files that a website saves on your computer or mobile device when you visit the site. These tracking technologies are used to:
- Analyze and improve our Services.
- Personalize your experience.
- Understand how our Services are used.
You can manage your cookie preferences through your browser settings. However, if you disable cookies, some features of the Services may not function properly.
Third Party Links
Our Services may contain links to third-party websites. We do not control and are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
User Generated Content
Users may post content, such as forum posts, chat messages, or other communications, on our Services. This content is public and may be viewed by other users. We are not responsible for the privacy practices of users who view or use this information. We encourage you to exercise caution when sharing personal information in public areas of our Services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other operational reasons. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.